About Us - Terms of Service
Terms of Use
Last updated: July 24, 2026
Welcome to Little Formula. These Terms of Use ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
Throughout these Terms, the words "we," "our," and "us" refer to Little Formula, and "you" refers to the customer or website visitor.
1. Using Our Website
By using our website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian to use this website.
You agree to use our website only for lawful purposes. You may not use our website or services to violate any applicable laws or regulations or engage in fraudulent or harmful activities.
2. Our Products
Little Formula specializes in European baby formula, baby food, and related baby care products sourced from trusted manufacturers.
We make every effort to ensure that product descriptions, images, ingredient information, and nutritional details are accurate. However, manufacturers may occasionally update packaging or product formulations. For this reason, product packaging you receive may differ slightly from images displayed on our website.
If you have questions regarding ingredients or product suitability, we encourage you to consult your healthcare professional before use.
3. Orders
Submitting an order does not guarantee acceptance. We reserve the right to decline or cancel any order at our discretion, including but not limited to situations involving:
- Product availability
- Pricing or listing errors
- Suspected fraudulent activity
- Incorrect customer information
If payment has already been processed for a cancelled order, we will issue a refund using the original payment method whenever possible.
4. Pricing
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
We reserve the right to change prices, promotions, discounts, or product availability without prior notice.
While we strive for accuracy, pricing errors may occasionally occur. If an error is identified after an order has been placed, we reserve the right to cancel the order and provide a refund.
6. Shipping
Little Formula ships orders from Germany to customers in the United States.
Estimated delivery times are provided for convenience only and are not guaranteed. Delivery times may be affected by customs processing, carrier delays, weather events, holidays, or circumstances beyond our control.
Once an order has been handed over to the shipping carrier, responsibility for transportation rests with the carrier, although we will gladly assist customers in resolving shipping-related issues whenever possible.
7. Customs & Import Requirements
International shipments may be subject to customs inspections, import regulations, or documentation requirements.
Customers are responsible for complying with the import laws applicable in their destination country. Little Formula cannot guarantee customs clearance or prevent delays caused by government authorities.
8. Returns & Refunds
Due to the sensitive nature of baby formula and food products, opened and unopened products cannot be returned.
If your order arrives damaged, incomplete, or incorrect, please contact us promptly so we can work toward an appropriate resolution.
9. Product Availability
Occasionally, products may become unavailable after an order is placed.
If this occurs, we may contact you to discuss available alternatives, adjust your order, or issue a refund for unavailable items.
10. Accuracy of Information
We work hard to keep all information on our website current and accurate. However, we cannot guarantee that every page, product description, image, ingredient list, or piece of content is always complete, current, or error-free.
Information provided on this website is intended for general informational purposes and should not replace professional medical advice.
11. Intellectual Property
All content on this website—including text, graphics, logos, product photography, website design, icons, videos, and other materials—is the property of Little Formula or its respective licensors and is protected by applicable intellectual property laws.
12. Customer Reviews & User Content
If you submit reviews, comments, photos, or other content to our website or social media channels, you grant Little Formula a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content for marketing or business purposes.
You are responsible for ensuring your submissions do not violate the rights of others or contain unlawful, offensive, or misleading material.
We reserve the right to remove content at our discretion.
You may not reproduce, distribute, modify, publish, or commercially exploit any content without our prior written permission.
13. Prohibited Uses
You may not use our website to:
- Violate any applicable law or regulation
- Submit false or misleading information
- Interfere with website security
- Distribute malware or malicious code
- Attempt unauthorized access to our systems
- Infringe intellectual property rights
- Harass, abuse, threaten, or discriminate against others
- Use automated tools to scrape or copy website content without permission
14. Third-Party Services
Our website may contain links to third-party websites or services.
Little Formula is not responsible for the content, privacy practices, or policies of third-party websites. Accessing those websites is at your own risk.
15. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, legal requirements, or website functionality.
Updated versions become effective immediately upon publication on this page unless otherwise stated.
Continued use of our website after changes are posted constitutes acceptance of the revised Terms.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Germany, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the competent courts in Germany, unless mandatory consumer protection laws provide otherwise.
17. Contact Us
If you have questions regarding these Terms of Use, please contact us. Email: info (at) littleformula (dot) com

